DiscoverWomen Disrupting TechDecoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106
Decoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106

Decoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106

Update: 2025-06-19
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In this episode of Women Disrupting Tech, complex communications expert Kirsten Heukels shares what she has learned from 25+ years of guiding people through complex communication, power dynamics, and team breakdowns.

If you're building or backing a startup, this episode will help you decode human behavior in the workplace with more clarity, confidence, and connection.

We talk about:

02:45 The Journey to Communication Expertise

05:02 Understanding the Complexity of Human Communication

10:03 Navigating Information Overload

14:33 The Role of Confidential Counseling in Society

18:00 Cultural Shifts and the Impact of the BOS Broadcast

22:13 Building a Culture of Trust and Reporting

27:52 The Importance of Policies vs. Human Connection

31:21 Generational Dynamics in the Workplace

32:28 Navigating Generational Differences in Leadership

40:20 The Impact of Hierarchy on Workplace Dynamics

49:17 Lessons from the World of Sports

52:30 Fostering Inclusivity in Society

58:07 Collective Responsibility for Change

đź”— You can connect with Kirsten via the links on the blog.

🙋🏻‍♀️ You can ask questions and leave comments with your observations. I do read all of them.

🙏🏻 Follow Women Disrupting Tech on Substack for episode insights.

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Decoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106

Decoding Human Behavior in the Workplace with Kirsten Heukels | Episode 106

Dirkjan Hupkes